An evening gown should be assessed individually before cleaning. Beads, sequins, glue and fine fabrics can react differently to solvent or heat. Send it soon after the event, point out any stains, and avoid treating them yourself first.
What should you prepare?
- Photograph the front, back, label and stained areas
- Note what caused each stain and when
- Tell us when you next need the gown
- Declare the value if it is an expensive piece
Why does embroidery need care?
Some decoration is glued on or uses materials that can discolour, so a different method may be needed or the job may have to be declined. A good cleaner tells you the risk before starting.
How should a gown be stored after the event?
Clean it before storage, because sugar stains may be invisible at first and darken later. Heavy gowns need weight support rather than hanging from thin straps. See storing clothes in humid weather.
See our dresses and formalwear service or send us a photo.
FAQ
Can an evening gown be washed?
It depends on the label and materials. Do not try it yourself with embroidered pieces.
How soon after the event should it be cleaned?
The sooner the better, especially with drink or makeup stains.
How long will it take?
For garments needing special care, we confirm the return date piece by piece before accepting.