If you need urgent dry cleaning, share the date you need the garment in your first message, with photos of the garment and label. The earlier you ask, the more options you have, and it is wise to keep a backup outfit, as some work should not be rushed.
When should you start counting?
Count back from the day you need it, allowing for pickup, cleaning, checks and delivery, plus time to try it on. Craft Direct usually returns garments within 1-2 days in our service areas, with the return date confirmed in writing before every pickup.
Which garments should not be rushed?
- Pieces with embroidery, beads or delicate fabric
- Garments with complex stains
- Wedding gowns or high-value pieces
What if the date is close?
- Send a message with the date and time needed
- Send photos of the garment and stains
- Prepare a backup until your return date is confirmed
See urgent dry cleaning, our service areas or book a pickup.
FAQ
Can dry cleaning be done in 24 hours?
It depends on the garment and workload. Tell us when you need it and we will answer plainly before accepting.
Do you take jobs on holidays?
Please ask in advance. Public holidays may take longer.
What if you say it cannot be done?
Use the time left to prepare a backup rather than risk the garment on the day.