Before handing over your clothes, ask whether the price and return date are confirmed before pickup, how fabric is assessed, and what happens if something goes wrong. A clear answer is worth more than advertising.
7 questions to ask
- Do you confirm the price before collecting?
- Do you confirm the return date in writing?
- Who assesses the fabric, and how do you flag risks?
- How do you carry garments, and will they crease in transit?
- Is my area on your route?
- What are the terms if something is damaged?
- How do you use my personal data?
Pickup or visiting a shop: which suits you?
| Situation | Good fit |
|---|---|
| A shop is on your route and open at the right times | Visiting a shop |
| You finish late or would rather not carry clothes | Pickup and delivery |
| Several people in one office | Corporate rounds |
Searching for dry cleaners near you works well if you pass one regularly. If not, see how our pickup works, our service areas and the FAQ.
FAQ
Is pickup more expensive than visiting a shop?
There is often a delivery charge or minimum, so ask for the total before deciding.
Do I need to wait in?
It depends on the provider. With us you can name someone to receive or use the lobby where the building permits it.
Do I need a membership?
Not with Craft Direct. You can start with a single pickup.